Microsoft Dynamics CRM is a fully integrated Customer Relationship Management software manufactured by Microsoft that target business software requirements of large organizations in all industries and sectors. It helps organizations engaged relationships with customers and prospects. Microsoft Dynamics CRM tries to analyze data about customers, in order to better improve business relationships with customers, specifically focusing on retaining customers, in order to drive sales growth.
Microsoft Dynamics CRM helps you engage with your customers anywhere, anytime and on any device. With complete customer information and intuitive tools, you can continually improve your sales, marketing and service processes and delight your customers.
Many businesses find marketing hard to develop, expensive to manage, and difficult to track.
So this critical activity goes largely ignored, resulting in reduced revenue and profitability. Microsoft Dynamics CRM marketing changes all that. You can now market with unmatched precision, coordination and results.
- Develop targeted marketing campaigns based on customer profile and history
- Track marketing expenditures in real-time
- Focus and improve the quality of your lead generation
Microsoft Dynamics CRM presents intelligent marketing capabilities that assist in marketing more effectively, improving productivity, and gaining insight into your marketing efforts.
Sell Anytime, Anywhere, with Microsoft Dynamics CRM Sales solutions
Microsoft Dynamics CRM Sales solution optimizes sales efforts with familiar features, having a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight. Give your salespeople the edge they need to accelerate productivity and sales performance, gain the insights they need to make quick business decisions. Your sales teams will sell smarter everywhere - in the office, on the road, and even when they are offline.
Microsoft Dynamics CRM enables sales teams to spend more time on selling, facilitates the sales processes and increases its efficiency leading to revenue maximization.
Customer Service Solution:
Microsoft Dynamics CRM meets customers’ needs with a service solution that is sturdy and flexible. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. Users find familiar functionality and an interface that let them work in a personal, natural way. This comprehensive solution informs customer service professionals with guidance that is perceptive and actionable. The result is a connected, collaborative, and integrated organization.